Returns & Exchanges

At Eyemart Express, we want you to see the world clearly and stylishly, which is why we offer a 30-day satisfaction guarantee on all eyewear. If you are not completely satisfied with your purchase, you can return or exchange your glasses at any of our retail locations.

Return Process

• 1.
  Gather Your Items

  Ensure you have your original sales receipt, the eyewear in its original condition, and any included accessories like cases or cleaning cloths.

• 2.
  Visit a Location

  Bring your eyewear to any Eyemart Express store nationwide to speak with one of our expert opticians regarding your return or exchange.

• 3.
  Expert Inspection

  Our team will perform a quick quality check to verify the condition of the frames and lenses to ensure they meet return eligibility requirements.

• 4.
  Receive Your Refund

  Once approved, we will process your refund to the original payment method or assist you in selecting a new pair of frames for an immediate exchange.